Terms of Service
Last Updated: January 1, 2025
Effective Date: January 1, 2025
1. Introduction and Acceptance
Welcome to Slim Chickens ("we," "us," "our," or the "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Slim Chickens regarding your use of our website located at slim-chickens.digital (the "Website"), mobile applications, food delivery services, and all related services (collectively, the "Services").
By accessing, browsing, or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Services.
1.1 Eligibility Requirements
- You must be at least 18 years old or the age of legal majority in your jurisdiction
- You must have the legal capacity to enter into binding contracts
- You must not be prohibited from using our Services under applicable laws
- If using on behalf of an organization, you must have authority to bind that organization
1.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
1.3 Updates to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website and updating the "Last Updated" date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms.
2. Definitions
For purposes of these Terms, the following definitions apply:
- "We," "Us," "Our," or "Company" refers to Slim Chickens, a food service company
- "You," "Your," or "User" refers to any individual or entity using our Services
- "Services" includes our Website, mobile applications, food delivery, catering, and all related services
- "Content" refers to all information, text, graphics, photos, videos, and other materials on our Website or Services
- "Website" refers to slim-chickens.digital and all associated domains and subdomains
- "Order" refers to any request for food products or services placed through our Services
- "Products" refers to food items, beverages, and related merchandise offered by Slim Chickens
3. Use of Services
3.1 Permitted Use
You may use our Services for the following purposes:
- Personal, non-commercial use in accordance with these Terms
- Ordering food products for personal consumption
- Accessing information about our products, services, and locations
- Creating an account to enhance your user experience
- Providing feedback and reviews about our products and services
3.2 Prohibited Use
You agree not to use our Services for any of the following purposes:
- Any illegal, fraudulent, or unauthorized purpose
- Violating any applicable local, state, national, or international laws or regulations
- Transmitting or posting harmful, offensive, or inappropriate content
- Impersonating any person or entity or misrepresenting your affiliation
- Interfering with or disrupting the operation of our Services
- Attempting to gain unauthorized access to our systems or networks
- Collecting or harvesting personal information of other users
- Using automated systems (bots, scrapers) to access our Services
- Reverse engineering, decompiling, or disassembling our software
- Sending spam, unsolicited communications, or chain letters
- Placing false or fraudulent orders
- Commercial use without our express written permission
4. User Accounts
4.1 Registration Requirements
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate and current
- Maintain the security and confidentiality of your login credentials
- Accept responsibility for all activities under your account
4.2 Account Security
You are solely responsible for maintaining the confidentiality of your account password and restricting access to your computer or device. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
4.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including violation of these Terms. You may also terminate your account at any time by contacting us.
5. Products and Services
5.1 Product Descriptions
We strive to provide accurate descriptions and images of our food products. However, we do not warrant that product descriptions, images, or other content are accurate, complete, or error-free. Products may vary slightly from their descriptions due to natural variations in food preparation.
5.2 Food Safety and Allergen Information
- All food products are prepared in facilities that may process allergens including wheat, soy, eggs, milk, peanuts, tree nuts, fish, and shellfish
- We cannot guarantee that any food product is free from allergens
- Customers with food allergies must exercise caution and consult with restaurant staff
- We follow all applicable food safety regulations and maintain proper hygiene standards
- Temperature-sensitive items are handled according to food safety guidelines
5.3 Pricing and Availability
All prices are subject to change without notice. We reserve the right to modify prices, discontinue products, or limit quantities at any time. Prices displayed on our Website may not reflect current in-store pricing.
5.4 Order Acceptance and Cancellation
- All orders are subject to acceptance by Slim Chickens
- We reserve the right to refuse or cancel any order for any reason
- Orders may be cancelled within 5 minutes of placement, subject to preparation status
- Minimum order requirements may apply for delivery services
- Delivery is limited to our designated service areas
5.5 Delivery Terms
- Delivery times are estimates and may vary based on demand, weather, and other factors
- Delivery zones are subject to change based on operational requirements
- Additional delivery fees may apply based on distance and order size
- We are not responsible for delays caused by factors beyond our control
- You must be available to receive delivery at the specified address
5.6 Payment Terms
Payment is required at the time of order placement. We accept major credit cards, debit cards, and other payment methods as indicated on our Website. You authorize us to charge your payment method for all orders placed.
5.7 Returns and Refunds
Due to the perishable nature of food products, we do not accept returns. For information about refunds, please refer to our Refund Policy available at refund.html.
6. Intellectual Property
6.1 Our Ownership
All content on our Website and Services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Slim Chickens or its content suppliers and is protected by United States and international copyright laws.
6.2 Trademarks
Slim Chickens, our logo, and other marks are trademarks of Slim Chickens. You may not use our trademarks without our prior written consent.
6.3 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.
6.4 User Content License
By submitting content to our Services (including reviews, photos, and comments), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content in connection with our Services.
7. User Content
7.1 Your Responsibility
You are solely responsible for any content you submit, post, or transmit through our Services. You represent and warrant that your content does not violate any third-party rights or applicable laws.
7.2 Prohibited Content
You agree not to post content that is:
- Illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, or invasive of privacy
- Hateful or discriminatory based on race, gender, religion, nationality, disability, sexual orientation, or age
- False, misleading, or fraudulent
- Infringing on intellectual property rights
- Containing viruses, malware, or other harmful code
- Spam or unsolicited commercial communications
7.3 Content Removal
We reserve the right to remove, edit, or refuse to post any content that violates these Terms or that we deem inappropriate for any reason.
8. Disclaimers
8.1 Service Availability
Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, error-free, or completely secure.
8.2 No Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.3 Third-Party Content
We are not responsible for any third-party content, websites, or services that may be linked to or referenced through our Services.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SLIM CHICKENS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the limitation of liability for consequential damages, so this limitation may not apply to you.
10. Indemnification
You agree to defend, indemnify, and hold harmless Slim Chickens, its officers, directors, employees, agents, and contractors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any third-party rights
- Your content or conduct in connection with our Services
11. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services. We do not control, endorse, or assume responsibility for any third-party content or services. Your interactions with third parties are solely between you and the third party.
We encourage you to review the terms and policies of any third-party services you access through our Services.
12. Termination
12.1 Termination by Company
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.
12.2 Termination by User
You may stop using our Services at any time. You may also request deletion of your account by contacting us.
12.3 Effect of Termination
Upon termination, your right to use our Services will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
13. Governing Law and Disputes
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which our principal place of business is located, without regard to conflict of law principles.
13.2 Dispute Resolution
Any disputes arising under these Terms shall first be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13.3 Jurisdiction
You agree to submit to the personal jurisdiction of the state and federal courts located in our principal place of business for any actions not subject to arbitration.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting updated Terms on our Website
- Updating the "Last Updated" date at the top of this page
- Sending email notifications to registered users for significant changes
Your continued use of our Services after changes are posted constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically.
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on our Services, constitute the entire agreement between you and Slim Chickens.
15.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
15.3 Waiver
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, epidemic, or government action.
16. Contact Information
Contact Us
If you have any questions about these Terms of Service, please contact us:
Slim Chickens
7 Rue du Don-de-Dieu, Québec, QC G1K 3Z6, Canada
Response Time: We aim to respond to all inquiries within 2-3 business days.
Thank you for choosing Slim Chickens. We look forward to serving you!